Setting up an account is as easy as one, two, three.
Step 1: Register with MealPay: Go to www.mealpayplus.com Step 2: Register your child into the K-12 school lunch prepayment system, you must have your child's student ID number. Step 3: Make a prepayment to your child's meal account using the website or call 1-800-741-7100.
Then you can: Choose your Payment Options: Make manual payments at your convenience or set up automatic payments based on your student's balance falling below an amount that you determine.
Make a Payment: Pay by credit/debit card or by electronic check withdrawal from your bank account. You will receive an immediate confirmation that your payment has been received. (Payments take one to two business days to post to your student's account at his/her school cafeteria.)
Manage Your Account: Simply enter your username and password to access your account at www.mealpayplus.com, or call 1-800-741-7100.
You can make payments, view your student's account balance, view payment history, view purchase history and change your payment preferences 24 hours a day, seven days a week!
Frequently Asked Questions
How long does it take for my payment to be added to my student's meal account at his or her school?
Your payment is verified immediately, while you are online at www.mealpayplus.com or on the phone. The balance is added to your student's meal account within 24 hours.
Can I set up automatic payments so that when the meal account balance falls below a certain level my account will automatically be charged?
Yes. You can arrange for the system to charge your account automatically when your student's account reaches a pre-defined balance threshold. You will receive an e-mail notification each time the automatic charge is made.
Can I limit the amount of money my student uses for snacks and a la carte?
Yes. Money put in the "general account" can be used for meals, snacks, and a la carte. Money put in the "meal account" can only be used for meals.
How can I know what my student's account balance is?
You can review your account information at any time at www.mealpayplus.com or by phone. You can also receive a low balance notification by e-mail. To modify your e-mail notification settings, log on, click "Manage My Account", and click on "Payment Preferences" from the menu on the left side of the screen.
Can I view a summary of all the payments made on MealPayPlus.com?
Yes. After you log on, click "Manage My Account", and click on "Transaction History" from the menu on the left side of the screen.
Can I view a summary of what my child has purchased?
Yes. After you log on, click on "Purchase History".
Is my credit/debit card and bank information secure on the Internet?
Yes, www.mealpayplus.com is a secure site and provides full protection of your personal information. We maintain physical, electronic and procedural safeguards that comply with Federal regulations to guard your personal information.
Are there any costs for the service?
Fees are paid by the ECISD Child Nutrition Department.
Can I get a refund after a payment has been charged to my account?
Yes. To receive a refund when your student withdraws or graduates, please contact the ECISD Child Nutrition Office at 210-648-7861.
What should I do if I forgot my password?
If you forgot your password, go to the log in screen at www.mealpayplus.com. Click on "forgot password", and enter your username and reminder word. You will receive an e-mail notification with your username and password.